Experteer Overview

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.
As a Technical Support Consultant, you help customers maximize the SD Worx App and Portal. You’ll assist HR professionals and end users with access, login, and platform queries through digital channels and phone support. You work in a small, international team where collaboration and customer satisfaction are central. You analyze issues and suggest improvements to service quality, delivering a positive user experience. This role offers the chance to shape digital HR solutions in an evolving, global environment.

Compensaciones / Beneficios
• Manage support requests via digital channels and phone
• Assist users with login, access, and platform issues
• Investigate and resolve technical problems while ensuring a positive customer experience




• Analyze support tickets and identify opportunities to improve service quality and processes
• Collaborate with colleagues and internal stakeholders to enhance the user experience

Responsabilidades
• Fluent Dutch and French (spoken and written)
• Good English communication skills
• Experience in a customer support, technical support, or service-oriented role
• Strong analytical and problem-solving skills
• Excellent xghoner written communication skills
• Customer-focused mindset with the ability to work independently and in a team

Requisitos principales
• Hybrid and versátil working
• International environment with colleagues across Europe
• Learning and development opportunities
• Collaborative team culture
• Varied role combining customer interaction, analysis, and technical problem-solving

📌 Technical Support Consultant (Armilla)
🏢 Sd Worx
📍 Armilla