The Dual Rate Floor Supervisor shall be responsible for the efficient operation of the Table Games on the assigned shift. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.

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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

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- 1. Monitor controls designed to assure full compliance with state, federal and tribal regulatory requirements.
- 2. Maintain a continuous inspection of cards and dice, ensuring the security of the table games at all times.
- 3. Assist in monitoring the payouts of the table games to ensure that proper amounts are being paid to customers.
- 4. Ensure that organizational and regulatory policies and procedures are understood and adhered to.
- 5.



Handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times.
- 6. Ensure the safety of all gaming chips and monies entrusted.
- 7. Act as signatory on jackpots as outlined by the Internal Control Manual.
- 8. Be responsible for the accountability of the chips for each designated shift by maintaining a paper trail.
- 9. Make table fills/credits as necessary.
- 10. Monitor cash and chip transactions between dealers and patrons.
- 11. Monitor any and all unusual activity between dealers and patrons for possible collusion.
- 12. Restrict play of all patrons who are participating in defrauding the Seneca Gaming Corporation.
- 13. Assist the Security Department and Pit Manager in warning or ejecting persons from the table games who are causing a disturbance.
- 14. Evaluate employee performance and provide feedback.
- 15. Monitor employee performance and make recommendations and assist the Table Games Manager with recruitment, hiring, training

📌 Dual Rate Dealer/Floor Supervisor (Salamanca)
🏢 Seneca Gaming
📍 Salamanca