Experteer Overview
As Senior Account Manager for the ROW market, you drive value for enterprise clients through strategic upselling, renewal protection, and trusted advisory support. You’ll nurture long-term relationships, coordinate with Sales, Product and Support teams, and lead account plans to expand footprint with existing customers. This role sits in a fast-growing, international environment where your ownership mindset and customer-first approach shape success. You’ll act as the main client contact, translating feedback into concrete improvements and new offerings.

Compensaciones / Incentivos
• Maintain and grow a portfolio of enterprise clients in ROW, outlining personalized upsell plans
• Provide after-sales support, cross-selling, upselling and churn management to sustain long-term relationships
• Develop top-quality relationships with enterprise customers through proactive communication and improvement plans




• Keep customer data up to date and generate tracking reports on account status
• Respond promptly to client inquiries with tailored feedback
• Promote new products/services and explain new functionalities to existing customers
• Serve as main liaison with Sales, Product, and Customer Support teams to relay feedback
• Work with CRM tools to manage and report on portfolio performance

Responsabilidades
• English professional proficiency
• Experience meeting sales targets
• Experience in Customer Success or satisfaction-focused roles valued

Requisitos principales
• private health insurance
• high growth, multicultural environment
• Wellhub gym access
• Cobee expense management
• language classes
• breakfast in the office

📌 Senior Account Manager – UK and International (Barcelona)
🏢 Factorial Hr
📍 Barcelona