Apply Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Fashion Support Consultant on our team, you will:- Handle incoming customers contacts (via telephone, email,



chat or other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintainedConcentrix is a great match if you:- Are proficient or bilingual in French and advanced in English- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers’ need- Can take ownership of, and progress calls to resolution or to escalate call to resolutionIt will be a plus if you have:- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configurationWhat’s in it for you- Full-time 39 hours/week temporary contract: Monday to Friday from 09:00 to 18.00- Salary 19623,94 euros g

📌 Fashion Support Consultant (Distrito del Ensanche)
🏢 Concentrix
📍 Distrito del Ensanche