New opening: Banking Customer Service Agent in Madrid, Spain, for Aranese speakers.You will support banking customers with accuracy, discretion and a friendly approach.You will be supporting a well-known company in the banking sector.Key Responsibilities:- Guide customers through digital banking services- Answer customer questions about accounts, cards and payments- Resolve issues accurately and in line with procedures- Escalate complex or sensitive cases appropriatelyRequirements:- Fluent Aranese, written and spoken- Spanish at upper-intermediate (B2) level or above- High school education (Bachillerato) or equivalent; banking customer service experience is valued- The selection includes a short video and a written test in the required language- Clear,



professional communication, written and spoken- Team player who is open to feedbackWorking Conditions:- Work model: On-Site- Schedule: Afternoon – 15:00–22:00- Paid training: 25 days- Start date: 2 November 2026- Full-time contractSalary & Benefits:- Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance- Sunday shifts paid an extra €1.92 gross per hour- 38.5 hours per weekLocation:Open to candidates already living in or near Madrid.Our team supports you from application through to onboarding.

📌 Banking Customer Service Agent (Madrid)
🏢 Cross Border Talents
📍 Madrid