Position OverviewThe Renewal Representative, Regional Accounts is responsible for managing and executing subscription renewals across a portfolio of regional customers in the Nordics. Operating with a high degree of independence, this role focuses on protecting and expanding recurring revenue by delivering accurate, timely renewal execution and proactively addressing customer needs.Job Requisition ID #26WD100001Position OverviewThe Renewal Representative, Regional Accounts is responsible for managing and executing subscription renewals across a portfolio of regional customers in the Nordics. Operating with a high degree of independence, this role focuses on protecting and expanding recurring revenue by delivering accurate, timely renewal execution and proactively addressing customer needs. The role requires strong commercial judgement, confident customer communication, and the ability to manage multiple renewal cycles simultaneously. Success is measured through renewal rate, customer retention, expansion at renewal,



and disciplined operational execution.ResponsibilitiesEnd-to-End Renewal OwnershipIndependently own and execute full renewal workflows across assigned regional customer accountsDrive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracyCustomer Retention & ExpansionDefend the existing customer base by proactively identifying churn risk, renewal blockers, and customer concernsIdentify and close seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approachesCustomer & Procurement EngagementWork directly with customer procurement and commercial teams to manage renewal execution and resolve issuesApply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationshipsForecasting, Data & Workflow DisciplineMaintain accurate renewal pipeline management, forecasting, and reporting within CRM systemsMonitor auto‑renewal status and inter

📌 Account Based Renewals Rep, Dach (Distrito del Ensanche)
🏢 Autodesk
📍 Distrito del Ensanche