Role Purpose
The Accounts Receivable Specialist UK & US is the most senior transactional profile within the Finance Shared Services Hub. Based in Madrid, this role owns the full receivables cycle for the United Kingdom and the United States; managing customer collections, credit risk, and cash application across two currencies, two payment ecosystems, and two very different commercial cultures.
Key Responsibilities
1. Accounts Receivable UK & US
- Own the end-to-end A/R cycle for UK and US entities: invoice issuance, customer account management, payment allocation, and reconciliation in GBP and USD
- Manage the collections process proactively: outreach to overdue customers, escalation protocols, dispute resolution, and coordination with local sales or account management teams in UK and US
- Process and reconcile incoming payments via BACS, Faster Payments, CHAPS (UK) and ACH, wire, and check (US)
- Maintain accurate customer ledgers and ensure all open items are cleared or escalated within agreed SLA timeframes




- Coordinate with the Head of Accounting on month-end A/R close for both jurisdictions, ensuring alignment with the group close calendar

2. Credit Risk & Customer Management
- Assess and monitor credit risk for UK and US customers: credit limit setting, periodic review, and escalation of high-exposure accounts
- Maintain the customer credit register and ensure it is updated following any material change in customer payment behavior or financial position
- Liaise with local sales and account management teams in UK and US to align on customer payment terms, disputes, and escalations
- Flag concentration risk and overdue exposure proactively to the Head of Finance Operations and the Working Capital & Finance Analyst

3. Reporting & Analytics
- Prepare weekly aging reports for UK and US receivables and present them in the hub's working capital review
- Track and report DSO by jurisdiction and by customer segment, identifying trends and root causes of collection

📌 Accounts Receivable Specialist UK (Madrid)
🏢 AUREN
📍 Madrid