Technical Account ManagerLocation: Spain / Madrid / Hybrid / RemoteLanguage: Spanish MandatoryTeam: Client ServicesWelcome to Maisa - Making AI AccountableOur agentic process automation platform helps enterprises automate complex, decision-heavyprocesses that traditional automation can’t handle and GenAI can’t be trusted with.We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibilityand control to your most complex processes.Powered by a new kind of computing platform, Maisa combines AI-driven problem solving withprogrammatic execution, so every action is reliable, auditable, and built for enterprise scale.About the role…Our Technical Account Managers play a crucial client facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You'll manage the full lifecycle of customer deployments, from leading discovery processes,



through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients.Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and maisa offices.What you’ll do…Implementation & Delivery- Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements- Coordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transferProgram Management & Governance- Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stake

📌 Technical Account Manager (Manises)
🏢 Maisa AI
📍 Manises