OverviewHaga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.In this role you will lead operational execution for Amazon’s ultra-fast Quick Commerce network across EU markets. You’ll run business reviews, design scalable standard work, and drive continuous improvement to reduce defects and boost speed. You’ll collaborate with schedulers, stores, and delivery partners to uphold the customer promise and optimize performance. This role combines hands-on operations leadership with data-driven decision making to scale a fast-growing logistics program. You will shape processes and cross-functional alignment to deliver rapid, reliable delivery at scale.ResponsabilidadesLead daily, weekly,



and monthly business reviews across the Quick Commerce network to drive accountability and action on KPIsDesign and implement business review mechanisms for data-driven decisions and rapid issue resolutionCreate and maintain performance dashboards and reporting for operational health visibilityDefine and document standard operating procedures for shift handovers across time zones and shiftsDevelop scalable standard work for consistent execution across multiple stores and marketsDesign and implement quality control mechanisms to ensure adherence to standard workBuild and optimize communication mechanisms between Central Operations, stores, delivery partners, and cross-functional teamsEstablish escalation paths and protocols for operational issuesFacilitate information flow across shifts to preserve critical context during handoversPartner with operations teams and stakeholders to align priorities and resolve systemic issuesAct as escalation point for complex operational challenges requiring cross-functional coordinationAnalyze large datasets to identify trends, risks, and improvement opportunitiesUse data to inform capacity planning, resource allocation, and operational decision

📌 Account Manager (Gracia)
🏢 Amazon
📍 Gracia