Client Partnerships Manager (Madrid)

Client Partnerships Manager (Madrid)

02 oct
|
OnHires
|
Madrid

02 oct

OnHires

Madrid

We’re looking for a Client Partnerships Manager to take ownership of client relationships, sales opportunities, service delivery, and day-to-day technical coordination for a growing technology company providing high-performance infrastructure and hosting solutions to the financial markets .You’ll work directly with clients from the initial sales conversation through deployment, ongoing account management, and technical issue resolution. You’ll act as the key point of contact between clients and internal technical teams, making sure issues are handled quickly and services consistently meet expectations.This is a hands-on, high-ownership role for someone who enjoys working across client management, sales, technology, and operations — and is comfortable taking the lead when something needs to get done.What You’ll DoClient Partnerships & Account ManagementOwn relationships with existing clients and build long-term partnershipsAct as the primary point of contact for client requests, questions, and escalationsUnderstand client requirements and ensure services meet their performance,



availability, and business needsIdentify opportunities to expand existing accounts and introduce additional servicesSales & Business DevelopmentManage inbound sales inquiries and new client opportunitiesUnderstand technical requirements and help design appropriate infrastructure solutionsWork with internal teams to develop custom configurations and pricingGuide prospective clients through the sales and onboarding processIdentify new opportunities, partnerships, and potential marketsTechnical CoordinationLead communication with clients when technical issues ariseCoordinate with engineering and infrastructure teams to troubleshoot and resolve L1/L2 issuesHelp diagnose connectivity, hosting, server, and infrastructure-related problemsEnsure incidents are properly communicated, tracked, and resolvedPrepare incident reports and client-facing updates when requiredEscalate complex technical issues to

📌 Client Partnerships Manager (Madrid)
🏢 OnHires
📍 Madrid

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