Key Responsibilities
- Sales Strategy & Execution

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Develop and execute strategic account plans to achieve revenue targets and expand the commercial customer base
Collaborate with account specialists, solution consultants, product teams, and marketing to drive effective sales and renewal strategies
Represent the voice of the customer internally to influence product and service improvements
Meet or exceed all sales KPIs, including quota, pipeline coverage, and forecast accuracy
- Customer Acquisition & Growth
Drive new business acquisition through targeted outreach, prospecting, and strategic sales initiatives
Identify, qualify, and close new opportunities within assigned territories or market segments
Expand customer value through upsell and cross‑sell initiatives across the full portfolio
Maintain a strong, accurate sales pipeline that reflects opportunity health and progression
- Customer Relationship Management




Serve as the primary point of contact for commercial customer inquiries, commercial discussions, and escalations
Build and nurture long‑term, trusted relationships with key customer stakeholders
Ensure high levels of customer satisfaction, adoption, and retention
Partner with Customer Success to ensure seamless onboarding and continued value realization
- Customer Engagement & Solution Selling
Lead customer presentations, discovery sessions, and business reviews for complex commercial opportunities
Develop a deep understanding of customer business needs, workflows, and compliance challenges
Present tailored technology solutions that demonstrate measurable business outcomes
Conduct regular account reviews to identify expansion opportunities and ensure aligned objectives
- Internal Collaboration
Work with solution consultants to design and position customized, AI‑enabled solutions
Coordinate with professional services to support timely an

📌 Commercial Account Manager Tax (Madrid)
🏢 Refinitiv
📍 Madrid