What We Expect
We are seeking a
What We Expect
We are seeking a Product & Data Analyst (d/f/m) specializing in User Experience, who thrives on data, has strong statistical skills and a user-centric mindset. In this role, you will lead data capture and analysis of insights across service technician tools, internal platforms and customer-facing digital solutions. You will synthesize customer and user feedback from multiple sources to influence product priorities and roadmaps. This role will be instrumental in defining KPIs, driving performance insights and embedding a culture of data-informed decision making across product teams.
Your Responsibilities in more detail
Product Analytics: Define KPIs and establish tracking and reporting mechanisms
Implementation of analytic tools across a range of digital products to track usage patterns using Clarity, Google Analytics or similar
Product Optimization: Analyze product usage behaviour to improve adoption, engagement and satisfaction
Dashboard Management: Develop dashboards to communicate key metrics
User Insights:



Combine qualitative and quantitative research methods to understand product usage and identify opportunities to improve user experience
Experimental Design: Design and manage A/B tests and experiments
Analysis & Reporting: Provide statistical analysis and actionable insights
Data Storytelling: Translate complex data into clear recommendations
Build Product Expertise: Contribute to product strategy and discussions
Cross-Functional Collaboration: Experience working in agile teams and collaborating with cross-functional stakeholders. At ease working with designers, developers and product owners
Develop Partnerships: Support hypothesis creation and strategic decisions
Who we are looking for
We are looking for individuals who act with security, respect, and integrity in everything they do, valuing teamwork as one TKE team. Professionals who are eager to learn, take ownership of their development, and contribute to the

📌 Product & Data Analyst [User Experience] – Digital Business and Applications (d/f/m) (Madrid)
🏢 TK Elevator
📍 Madrid