Technical Account Manager (Barcelona)

Technical Account Manager (Barcelona)

02 oct
|
Stayforlong
|
Barcelona

02 oct

Stayforlong

Barcelona

At Stayforlong, travel is more than a transaction; it's a journey of extraordinary moments. Born in Barcelona in 2015, we set out to disrupt an industry dominated by massive corporations. We believe in the power of prolonged stays — the longer you stay, the deeper the connection, and the better the rate. Travel on your own terms.

?? Our Culture
We are a team of 120+ people in a dynamic, collaborative environment where every idea counts. We are inclusive by design, committed to diversity, equity and inclusion, and serious about real work-life balance. Above all, we work by five cultural principles:
• Ownership: We own our commitments, decisions, results and impact.
• Trust: We create safety to speak openly, ask for help and share context.
• Respect: We listen, prepare for the meeting, stay present and communicate with respect.
• Give & receive feedback: We say things early, directly and constructively — and we welcome feedback, adjusting our actions and behaviour in response.
• Play / Fail / Learn: We experiment, learn fast, pivot when needed and celebrate the learnings.





? The Mission: Scaling General Connections
You will join our Optimization team as a technical account manager (L1) —a forward-thinking group devoted to crafting innovative solutions for technical performance and stability.

Your Impact:
• Technical Ownership & Monitoring: Own the technical health of supplier integrations. Monitor availability accuracy, booking rules behavior, confirmation flows, and request efficiency. Detect anomalies and performance degradation through technical KPIs and data analysis.
• Audits, Logs & Incident Investigation: Perform regular technical audits of integrations, catalogs, and configurations. Review and analyze API logs and request/response flows to investigate incidents and validate supplier behavior. Conduct root-cause analysis and define corrective actions.
• Catalog, Credential & Mapping Management: Act as the owner of the mapping process execution and efficiency w

📌 Technical Account Manager (Barcelona)
🏢 Stayforlong
📍 Barcelona

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