Summary

At Novartis, we are committed to reimagining medicine to improve and extend people's lives. As Commercial & Value & Access Field Excellence Manager, you will serve as a strategic partner to Commercial and Value & Access leadership teams, driving field force effectiveness through data-driven insights, analytics, customer engagement excellence, and resource optimization. You will play a critical role in enabling business performance by translating complex data into actionable recommendations and ensuring the effective deployment of systems, processes, and capabilities that support commercial success.

About The Role

About the Role

Key Responsibilities

• Partner with Commercial and Value & Access leaders to develop and implement Sales Force Effectiveness strategies that drive business performance and customer impact and data driven decision making.
• Lead segmentation and targeting initiatives, territory optimization, account planning processes, and field force resource allocation to maximize commercial effectiveness and field productivity




• Manage and continuously improve CRM systems, performance dashboards, AI-enabled and reporting tools, and analytics capabilities while ensuring data quality and adoption.
• Develop, maintain, and monitor key performance indicators (KPIs) to provide visibility into business performance and support informed decision-making.
• Generate actionable insights through market analysis, customer analytics, performance assessments and AI-enabled recommendations translating findings into strategic business decisions and measurable outcomes.
• Drive field force productivity through data-driven capacity planning, customer prioritization, call plan optimization, ROI analysis, and resource deployment strategies.
• Support product launches and post-launch effectiveness measurement through advanced analytics, customer insights, and reporting frameworks.
• Collaborate cross-functionally with Commercial, Value & Access, Finance, Marketing,

📌 Commercial & V&A Field Excellence Manager (España)
🏢 Novartis ACC
📍 España