HARTING stands for strong connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you’ll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here’s to your unique future with us: Yours

Job Responsibilities

• Contribute deep D365 Sales & Marketing domain expertise to the CRM application roadmap developed by the Product Owner.
• Ensure alignment between D365 capabilities — including lead management, opportunity tracking, pipeline analytics, campaign orchestration, and customer segmentation — and the strategic CRM direction, with a focus on understanding, mapping, and optimizing underlying business processes to drive continuous improvement.




• Monitor CRM application performance against defined KPIs, including user adoption, data quality, pipeline accuracy, and marketing conversion rates, and propose optimization measures.
• Manage the D365 CE application lifecycle including Dynamics 365 release waves, feature adoption, and deprecation planning.
• Act as the primary escalation point for all D365 CRM-related matters across Americas, EMEA, and APAC regions.
• Ensure data governance, compliance, including GDPR and regional data privacy, and process standards are met within the D365 environment.
• Ensure quality and availability of the D365 Sales & Marketing applications, including uptime, performance, data accuracy, and sync reliability with connected systems.
• Serve as the first point of contact for general sales and marketing users and stakeholders regarding D365 functionality, configuration, and best practices — coordinating

📌 Application Owner (Barcelona)
🏢 HARTING Technology Group
📍 Barcelona