Customer Support Intern (Barcelona)

Customer Support Intern (Barcelona)

02 oct
|
Weekendesk
|
Barcelona

02 oct

Weekendesk

Barcelona

Hey there ?
If you love travel and the idea of turning someone's trip into something they'll actually remember, keep reading.
You'll be talking to real customers every day — by phone and email — and not just to solve doubts: you'll manage their reservations, do real upselling and cross-selling, and actually see the impact on customer satisfaction.
It's a paid 6-month internship (starting this October 2026), with close support from the team from day one.

? What you'll be doing
You'll be our clients' trusted contact after they've booked: you solve their questions, resolve issues and turn every interaction into a real sales opportunity (upselling and cross-selling) without losing sight of the customer experience.
You'll collect their feedback and share it with sales and other teams so the experience actually improves — not just on paper.
You'll use our CRM so every interaction is properly tracked and nothing falls through the cracks.

? You're a fit if...




✅ You're a student or recent graduate in Communication, Business, Marketing, or a related field.
✅ French and Spanish speaker
✅ You like talking to people — you listen, you're patient, and a complaint doesn't throw you off.
✅ You're comfortable with basic computer tools (no need to be technical).
✅ You genuinely want to learn about customer service and sales.

Perks & Conditions ✨
?6 months internship (starting Oct 2026).
?Full-time from Monday to Saturday, 10h to 19h, with 2 days off per week: Sunday and 1 rotating day off.
?500€/net per month.
?Personal Discount of 20% on Weekendesk website.
?Referral bonus: Bring in talented friends and earn
?Office is based in center of Barcelona, Spain.
?Young and multicultural environment.
?Events in the office: Afterworks? & Pizza Day?.
?Annual events: Summer Seminar + Xmas Party

📌 Customer Support Intern (Barcelona)
🏢 Weekendesk
📍 Barcelona

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