02 oct
|
Cross Border Talents
|
Barcelona
02 oct
Cross Border Talents
Barcelona
Exciting Job Opportunity: Finnish-Speaking Onsite
Travel Agency Customer Support in Barcelona (Locals Only) Are you a
Finnish-speaking local in Barcelona with a passion for travel and a
desire to provide exceptional customer service? We have a fantastic
opportunity for you to join our dynamic team as a Customer Support
Agent at a leading global travel agency. If you thrive in a
fast-paced, multicultural environment and are eager to make a
positive impact on travelers journeys, this is the perfect role for
you What We Offer : Location : Barcelona , onsite only, offering
the chance to work in a vibrant international city. Full-time
position with a competitive salary package tailored to your
experience and performance. Be part of a supportive and inclusive
work environment within a general travel company, collaborating with
team members from diverse cultural backgrounds. Opportunities for
career development and growth within the company, with the
potential to advance into more senior positions. Continuous
learning with training programs designed to enhance your travel
knowledge and customer service skills. Your Responsibilities :
Serve as the first point of contact for Finnish-speaking customers,
handling their travel inquiries, bookings, and support needs .
Resolve customer issues efficiently and effectively, ensuring a
high level of satisfaction and maintaining a positive customer
experience. Communicate professionally via phone, email, and chat ,
providing clear and accurate information on travel options,
policies, and procedures. Work closely with our internal teams to
ensure seamless operations, including coordinating with sales,
marketing, and logistics departments. Contribute to improving
processes and services by providing feedback on customer
interactions and identifying potential areas for enhancement. What
Were Looking For : Native Finnish speaker with strong communication
skills in English (both written and verbal). Previous customer
service experience (pref
📌 Finnish-Speaking Travel Agency Customer Support inBarcelona (Barcelona)
🏢 Cross Border Talents
📍 Barcelona