02 oct
|
Fintech
|
Alcobendas
02 oct
Fintech
Alcobendas
Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them.
Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters.
One last thing, the cherry on top of the cake: you feel you can do more. Build, sell, grow, and work with a great team. If that sounds like you, what are you waiting for? Apply
How You'll Make an Impact
Team Leadership
- Report to the COO and lead, coach and motivate the sales team to reach and beat its targets
- Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings
- Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns
Sales Growth & Customer Experience
- Build and carry out sales plans that drive revenue, profitability and portfolio growth
- Turn market insights, customer behaviour and competitor activity into concrete commercial actions
- Develop segmentation, retention, cross-sell, upsell and reactivation initiatives
- Act as the escalation point for complex or high-impact customer cases
Operations & Performance
- Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met
- Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction
- Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies
Reporting & Collaboration
- Prepare forecasts, budgets and performance re
📌 Sales Support Professional (Alcobendas)
🏢 Fintech
📍 Alcobendas