For our Boutique in Madrid, we are looking for a Client Advisor available to work part time32hrs per week She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Ensure the achievement of the Store goals, enhancing and developing the busi ness
Build and strengthen relationships with customers by developing CRM and Clienteling strategies
Help ensuring the products replenishment and physical inventory of merchandise




Be confident with cashier procedures and after sales management
Follow Company grooming, accordingly with the Company's standards and policies Key Requirements -Deep passion for fashion and luxury -Experience in a similar role within fashion xghoner and luxury retail companies -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude -Comfortable in client face activities and clienteling -Ability to adapt to different customers -Team-playing aptitude -Strong communication skills -Understanding of Retail
KPIsDigital Ability -Ability to work in a dynamic environment -Fluent in English, a second language will be considered a plus

📌 CUSTOMER CARE SPECIALIST (Paradela)
🏢 Azienda Anonima
📍 Paradela