Job Description | ARTEMIS ALLIANCE

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Job Title

Data Operations Specialist

Levelling

Tier 1 | 3-3: Experienced

Company

Havas Media

Department

Middle Office

Country

Global

Scope

Manage People

Budget $

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Reporting To

Senior Manager,Data Solutions

Responsible For

Data Operations, Platform & User Support

Relationships

MO Team, Suppliers

Job Summary
The Global Data Operations Specialist is responsible for running the Havas data management platforms.

S/He ensures the data operations delivery and excellent customer service.

S/He works on the general integration of the team acting as bridge between different areas located globally also ensuring the knowledge flow accordingly across all areas.

This role reports into the Senior Manager,Data Solutions

Main Responsibilities

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- Data operations management

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- Make sure the data platforms and processes are running well, both in data collection, integration and processing




- Monitor and manage data quality processes and data integration s
- Perform corrective and evolutive maintenance of all the data exchange and data solution processes
- Responsible for the quality and security of data
- Ensure the quality of service; responsible for user support and help desk.
- Troubleshooting
- Iron out technical issues and/or help in technical improvement, cascade to development teams
- Document data operations and monitoring solutions in clear, concise guides
- Team management

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- Coach, guide and support the team of data operations specialists and developers
- Motivate and create great place for people to work
- Ensure knowledge transfer flows in both directions, establish the protocols to warrantee this
- Develop team effectiveness

Education & Languages
Education

Computer science, engineering or related technical field

Previous Experience

3+ years professional experience in the field of d

📌 Data Operation Specialist (Madrid)
🏢 thehavasgroup
📍 Madrid