Concentrix is seeking a Subject Matter Expert (Danish-speaking) for an on-site role in Barcelona.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
The position focuses on maintaining product knowledge, developing training materials, and improving customer support processes.
You will guide cross-functional teams, monitor performance to meet SLAs, and coach agents while helping with scheduling and quality reviews. xghoner
The role requires Danish and English fluency, strong leadership, and deep experience in customer service.
📌 Danish-Speaking SME (Barcelona)
🏢 CNX
📍 Barcelona