Aleph is seeking a Customer Service Officer
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- L1 in Madrid to support our general card issuing and embedded finance platform.
You'll be the frontline contact, handling onboarding, day-to-day product support, and escalation of cases to specialist partners, ensuring smooth resolutions.
You'll work with chatbot-driven journeys, dashboards, and internal stakeholders, delivering high-quality xghoner service, driving KPIs, and contributing to continuous improvement in a fast-growing, international fintech
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📌 Fintech Customer Support & Onboarding Specialist (Madrid)
🏢 Aleph
📍 Madrid