Purpose of the job

Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. You'll need experience of working with clients and delivering ongoing solutions to resolve their challenges - taking ownership of various relationships and developing them further.

Our current areas of service delivery to this Healthcare sector client are 2D Print, Temporary + Permanent Point of Sale Materials (POSM) solutions.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary. The client is based in Madrid, and you need to be able to readily access that location.

This is a 6-month fixed term contract with the possibility of being extended.
Key responsibilities
- Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible
- Offer technical input and advice on projects as required,



briefing suppliers on precise client requirements and delivering exceptional levels of customer service
- Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Integral’s full-service offering
- Deliver contractual requirements, prepare presentations and complete necessary account administration and reporting while keeping accurate records
- Provide services that meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies
- Proactively identify, develop and convert new business opportunities within existing accounts, driving organic growth through strategic client engagement and value-based selling

Knowledge, skills + experience
- Client service management experience, including time spent working on client site(s), developing and maintaining client relations

📌 Account Manager (Madrid)
🏢 Hh Global
📍 Madrid