Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Overview

Position summary
The IT Ops Functional Specialist will be responsible for implementing and maintaining Werfen's IT solutions aimed at managing Clinical Laboratories, specifically the Laboratory Computer System and the Advanced Data Analysis System based on BI technology. Among his/her duties are the system's configuration and adaptation to the Laboratory's workflows, as well as ensuring interoperability with Hospital Information Systems and Laboratory Equipment. Once the system has been implemented,



he/she will also be responsible for its functional maintenance, guaranteeing the customer a high level of service.
The IT Ops Functional Specialist reports to the IT Ops Area Manager and he/she can assume the role of Project Manager within an implementation project or that of a reference for an installation or client.

Responsibilities

Keyresponsibilities

TheITOpsFunctionalSpecialisthasthefollowingmainresponsibilities:
- •ImplementtheITsolutions,whileensuringcompliancewiththebestpracticesintheassignedrole.
- •Providefunctionalcapacitationtocostumersintheuseofourdifferentproducts.
- •Maintainanassertivecommunicationwiththecustomerandtheteam.
- •Provideremoteandon-sitetechnical,operationalandapplication-relatedsupporttocustomers,assistingthemwiththeintegrationoftheITsolutionsintheirlaboratories.
- •AnalysetheprocessesassociatedwiththeLaboratoryandpromoteimprovementswithinthetechnol

📌 IT Ops Functional Specialist (Bellprat)
🏢 Werfenlife
📍 Bellprat