Senior ServiceNow Architect to build and extend CPQ and quote-to-order solutions within ServiceNow's CRM and Industry Workflows portfolio, working across Sales and Order Management (SOM), Customer Service Management (CSM) and the Logik.Ai-powered CPQ capability.This is a hands-on platform development role for an experienced ServiceNow architect with demonstrable AI capability on the Now Platform. ServiceNow development experience and AI/Now Assist experience are both prerequisites. CPQ-specific and Logik.Ai product knowledge can be developed on the job for a candidate who already brings the platform and AI foundation.Duties and responsibilitiesDesign, develop and configure solutions across Sales and Order Management, CSM and CPQ, including product catalogue, quoting, pricing logic and order orchestration.Build and extend CPQ capability on the Logik.Ai-powered stack: configuration rules, pricing logic, transaction handling, and integration with the wider ServiceNow order lifecycle.Develop AI-enabled capability using Now Assist and AI Agent Studio -- designing AI agents,



skills and prompts to support quoting, product discovery and sales workflows.Build integrations between CPQ/SOM and external systems (CRM, ERP, billing) using REST APIs, IntegrationHub and custom spokes.Develop scoped applications, business rules, script includes, flows and UI (UI Builder / Now Experience) to the highest technical standard.Translate commercial requirements -- product structures, pricing, discounting, approvals -- into maintainable platform logic.Guide and review the work of mid-level and junior developers; act as a technical reference point for CPQ and AI-related build decisions.Contribute to the growth of the practice's CPQ and AI capability: reusable assets, standards and internal knowledge sharing.Support scoping and estimation of CPQ and AI workstreams.Required Qualifications & ExperienceThe position requires working from the office in Madrid 2-3 days per week.Academic BackgroundD

📌 Senior Servicenow Architect — Cpq (Madrid)
🏢 TheWhiteam
📍 Madrid