Our Client, PPG, is looking for a German-speaking Credit Collector to join their EMEA team in Rubí. If you have experience in Credit & Collections, and enjoy working in an international environment, we would love to hear from you
¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.Mission:
To be a part of and handling the Credit and Collection activities in German and France
The focus is to review open accounts for collection, conduct collection calls and E-mails to collect Accounts Receivables, mail correspondence and telephone calls to customers to encourage payment of overdue receivables. Answering incoming calls to help customers understand their balance and due items.
Key Responsibilities:
All the below will be performed in cooperation with the Credit Managers for DACH.
Credit
- Follow local policy and EMEA Credit policy.
- Existing customer – review credit limit based on policy
- Manage blocked orders based on policy.
- Manage the customer credit risks followed by proactive actions and communications.
- Coordinate,



update of Master data relevant for automated communication
- Help integrate any new business acquisitions or business extensions.

Collection
- Follow regular Dunning process.
- Reviewing open accounts in your own portfolio for collection efforts
- Conduct collection calls and E-mails to collect Accounts Receivables
- Mail correspondence to customers to encourage payment of overdue receivables.
- Negotiate customer disputes to resolution and documents root cause.
- Develop relationships with internal/external customers.
- Maintain accurate collection files.
- Identify issues attributing to account delinquency and discuss them with the Credit Manager
- Review and monitor all applicable collection reports.
- Provide timely follow-up on payment arrangements.

Requirements:
- Be fluent in German, French and English.
- Preferably 1-2 years' experience in credit & collections, including interaction with

📌 Credit Collector Germany (Sallent)
🏢 ManpowerGroup Talent Solutions
📍 Sallent