Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them.
You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters.
How You'll Make an Impact
- Report to the COO and lead, coach and motivate the sales team to reach and beat its targets
- Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings
- Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns
- Build and carry out sales plans that drive revenue, profitability and portfolio growth
- Turn market insights, customer behaviour and competitor activity into concrete commercial actions
- Develop segmentation, retention, cross-sell,



upsell and reactivation initiatives
- Act as the escalation point for complex or high-impact customer cases

Operations & Performance
- Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met
- Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction
- Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies
- Prepare forecasts, budgets and performance reports for local management and the Riga HQ
- Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC)

What You Bring to the Table
- Full proficiency in Spanish and English, written and spoken
- Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms
- Experience leading

📌 Sales Supervisor (Madrid)
🏢 Wandoo Finance Group
📍 Madrid