Are you interested in Fashion?Would you like to help customers to make the right choices ?At TP Spain, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.TP Spain is looking for for Polish native/advanced speakers to start working for one of the most famous Fashion Brands in Spain.Responsibilities- Receive incoming telephone calls from new and existing customers- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction,



engagement and increase salesRequirementsKey Competencies- Data accuracy- Attention to detail- Ability to gain immediate credibility and trust- Exceptional communication skills- PC and system literateCandidate Profile- Confident and enthusiastic.- The ability to work well as part of a team as well as independently- Native/Advanced Polish and intermediate level of English- First class written, verbal and interpersonal skills- Numerate and articulate- Well organised, reliable and thoroughDesirable Skills- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration- Critical Thinking: Evaluating information and arguments, leadin

📌 Fashion Customer Service Representative (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona