Tomorrowland is expanding its activities to Ibiza and is therefore looking for a hands-on and experienced Operations Director to oversee all day-to-day activities and ensure seamless execution across departments. This is a unique opportunity to be part of an exciting new project on the island, where operational excellence, innovation, and guest satisfaction are key to creating unforgettable experiences.

ROLE PURPOSE

The Operations Director will have overall responsibility for the day-to-day operational management, translating the Tomorrowland concept and vision into a seamless, consistent and operationally executable guest experience.

The role will lead the operational departments within its structure, ensuring strong coordination, operational excellence and consistent service standards throughout the season.

Key areas include Guest & Entrance Operations, VIP, Artist Operations, Production & AV, IT, Health & Safety, Maintenance, Cleaning & Laundry, Shop and Mobility, while working closely with F&B;, Commercial, Finance, HR, Security and Creative.

KEY RESPONSIBILITIES





Overall Operations & Operational Readiness
- Lead the day-to-day operation and overall operational performance of the venue.
- Drive pre-opening planning and readiness, ensuring teams, suppliers, systems, equipment and procedures are fully prepared and tested.
- Establish clear operational standards, processes and ways of working.
- Ensure appropriate staffing, resources and capacity according to business and guest requirements.
- Maintain a strong on-site presence during peak periods and major events.

Operational Leadership
- Lead and coordinate all departments within the Operations structure.
- Provide clear direction, priorities and accountability to Department Heads.
- Ensure effective workforce planning, productivity and operational coverage.
- Build a collaborative, accountable and service-oriented operational culture.

Guest, VIP, Artist & Event Operations
- Oversee GA, entrances, guest flo

📌 Operations Director (Islas Baleares)
🏢 Tomorrowland
📍 Islas Baleares