American Express in Madrid is seeking an Account Protection Specialist to identify potential fraud by reviewing Consumer and Business accounts using analytics and fraud tools. You will manage inbound and outbound calls, delivering professional service while protecting customer and company interests.
The role requires fluent German and English, strong communication, resilience under pressure, and the ability to work across multiple systems in a virtual environment, with eligibility to work in
📌 German-Speaking Account Protection Specialist Remote (Madrid)
🏢 American Express
📍 Madrid
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