Key Responsibilities
- Sales Strategy & ExecutionDevelop and execute strategic account plans to achieve revenue targets and expand the commercial customer baseCollaborate with account specialists, solution consultants, product teams, and marketing to drive effective sales and renewal strategiesRepresent the voice of the customer internally to influence product and service improvementsMeet or exceed all sales KPIs, including quota, pipeline coverage, and forecast accuracy
- Customer Acquisition & GrowthDrive new business acquisition through targeted outreach, prospecting, and strategic sales initiativesIdentify, qualify, and close new opportunities within assigned territories or market segmentsExpand customer value through upsell and cross‑sell initiatives across the full portfolioMaintain a strong, accurate sales pipeline that reflects opportunity health and progression
- Customer Relationship ManagementServe as the primary point of contact for commercial customer inquiries, commercial discussions, and escalationsBuild and nurture long‑term,



trusted relationships with key customer stakeholdersEnsure high levels of customer satisfaction, adoption, and retentionPartner with Customer Success to ensure seamless onboarding and continued value realization
- Customer Engagement & Solution SellingLead customer presentations, discovery sessions, and business reviews for complex commercial opportunitiesDevelop a deep understanding of customer business needs, workflows, and compliance challengesPresent tailored technology solutions that demonstrate measurable business outcomesConduct regular account reviews to identify expansion opportunities and ensure aligned objectives
- Internal CollaborationWork with solution consultants to design and position customized, AI‑enabled solutionsCoordinate with professional services to support timely and successful implementationsPartner with Alliances & Partnerships teams for strategic account developmentRelay customer insights to product, e

📌 Commercial Account Manager Tax (Madrid)
🏢 Refinitiv
📍 Madrid