About This Job Opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering general workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What Makes This Role Exciting
Our fast-growing team in the Barcelona is looking for a Payments Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the team to provide the modern pay experience to our clients.




Main Responsibilities
- Liaise with external vendors to ensure smooth and timely processing of net and statutory payments
- Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with
- Preparation and review of reconciliation reports for the use of client's accounting department
- Maintenance of process documentation as required
- Ensuring bank details for any new payees are correctly set up
- Assist, as necessary, in the implementation of new customers
- Any other Ad hoc duties as required

Experience Needed For This Role
- High level of customer service skills required
- Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries
- Ability to effectively resolve issues, respond to queries, and to communicate p

📌 Payments Specialist (Barcelona)
🏢 remoteo
📍 Barcelona