ROLE SUMMARYThe Solution Engineer is the technical bridge between Gilytics’ engineering and GIS data teams and its customer-facing functions (Sales, Business Development, Customer Success). This role turns Pathfinder’s technical capabilities into compelling, working demonstrations and trusted technical guidance for prospects and clients, covering everything from pre-sales proof-of-concepts to live technical support and customer onboarding.TasksKEY RESPONSIBILITIES
- Become a deep expert in the Pathfinder solution and its application across customer use cases
- Communicate Pathfinder’s capabilities clearly and persuasively in the context of user needs
- Prepare and run demo projects that showcase Pathfinder’s workflows and applications
- Prepare technical documentation and contribute content for sales and marketing materials
- Prepare technical offers and responses for public tenders
- Provide technical support, including live support to customers
- Manage and triage customer technical requests to help prioritise the product roadmap




- Design and deliver customer onboarding and training activities
- Perform holistic testing of the solution ahead of releases and client deploymentsAI & AUTOMATION, EXPECTED CONTRIBUTIONSAt Gilytics, every role is expected to actively adopt AI and automation tools to improve quality, speed, and impact. Below are the specific AI/automation expectations for this position.
- Use AI tools to accelerate the build of demo projects, PoCs, and tender responses
- Leverage AI writing assistants to draft and translate technical documentation and proposals
- Use AI-assisted support/triage tools to manage, categorise, and prioritise incoming customer technical requests
- Incorporate AI-assisted testing tools into holistic solution QA to catch issues before they reach clientsRequirementsEXPERIENCE
- Required: 3+ years of practical experience applying GIS to land, environmental, or infrastructure management
- 2+ years in a customer-facing role
- Demonst

📌 Solutions Engineer (Valencia)
🏢 Gilytics
📍 Valencia