01 oct
|
Boehringer Ingelheim
|
San Cugat del Vallés
01 oct
Boehringer Ingelheim
San Cugat del Vallés
We built Boehringer Ingelheim’s Enterprise Data Platform to maximize the value of our data and foster a more data-driven culture across the organization. As part of the Platform Support & Onboarding team, you will play a key role in helping product teams successfully adopt and leverage the platform while ensuring a seamless experience throughout their data and software delivery journey. In this role, you will combine platform consultancy, technical support, software development, and stakeholder engagement. You will guide teams through onboarding activities, help them design and implement solutions using platform services, and contribute directly to the evolution of the Onboarding Hub, our AI-powered onboarding and enablement product. Through automation, integrations, and self-service capabilities, you will help simplify how users discover, access, and operate services across the Enterprise Data Platform ecosystem.
Tasks and responsibilities
- Act as a key technical contact for onboarding new product delivery teams to the Enterprise Data Platform,
supporting platform adoption and helping teams make effective use of available services.
- Collaborate with product teams, solution architects, and engineering teams to design and implement solutions using Enterprise Data Platform capabilities, including cloud services, data platforms, analytics, AI services, CI/CD pipelines, and developer tooling.
- Contribute to architecture reviews and provide recommendations to ensure solutions align with platform standards, security requirements, and engineering best practices.
- Provide technical support and consultancy to platform users, troubleshooting issues, coordinating escalations where needed, and working with platform engineering teams to support resolution.
- Contribute to the development and continuous improvement of the Onboarding Hub and related platform products, delivering new functionality, AI-powered experiences, workflow automation, and self-service capabilities.
- D
📌 Platform Support (San Cugat del Vallés)
🏢 Boehringer Ingelheim
📍 San Cugat del Vallés