Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site)

Location: Valencia, Spain or Brindisi, Italy

Required Technical Skills

Scope of Work:

- Perform database administration tasks of MSSQL and open source databases;

- Provide day-to-day support and maintenance of applications and tools for the UNICC and partners;

- Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points;

- Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards;

- Assist in applications structural changes required during system upgrades;

- Assist in the deployment of tools and in the implementation of processes to assist in operational support;

- Assist in responding to application-related queries from end users in remote locations;

- Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality.

- Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings;

- Provide standby and on-call 24×7 support, and work in shifts when requested;

- Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part‑time or full‑time basis upon request from the senior management;

- Perform other duties, as required.

The resource MUST have the following skills and experience::





- 3 to 5 years of experience in application maintenance and general IT support;

- Assist in deploying and maintaining cloud identity platforms based on client requirements.

- Good working knowledge of client/server applications in a Windows/Linux environment;

- Good working knowledge of Database Management;

- Very good knowledge of English (both written and verbal) is required.

- High school diploma

The resource SHOULD have the following skills and experience:

- At least three years of experience administering Microsoft Windows server, SQL Server databases and .NET applications.

- Good working knowledge of MySQL, RedHat Linux server, and Drupal applications

- Good working knowledge of general Active Directory Architecture, AWS and Azure

- Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes

- Knowledge of another official United Nations language is desirable

- Ability to grasp complex concepts, logical and analytical approach to solving problems

- Ability to work under pressure and with minimum supervision

- Good interpersonal skills and ability to work in a team of diverse skills

- Willingness to improve knowledge and skills and learn new technologies

Desirable certifications:

- Certifications and advanced training in Microsoft technologies

- Certification and familiarity with ITIL concepts and processes

Teleworking Option: Yes, up to 1 day per week

On-call requirements: One week per month

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📌 Administrator Support Technician (Alcoy)
🏢 United ITs
📍 Alcoy