Factorial is seeking a Product Onboarding Team Lead to operate on site in Barcelona, overseeing the Portuguese & ROW market onboarding. You will mentor a team to deliver fast, high-quality onboarding while driving retention and satisfaction across integral customers.
You will recruit and grow a 6-7 person Onboarding team, monitor performance, and collaborate with CX and product teams to standardize processes and scale impact.
📌 Onboarding Team Lead (Barcelona)
🏢 Factorial
📍 Barcelona
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