As our manufacturing partner base, retailer requirements, and technical activity grow, we need dedicated internal ownership of our Quality Management System (QMS), product compliance, supplier controls, and quality processes. As our Quality & Technical Specialist , you will be the guardian of trust in every product we launch. You will work closely with leads across inventory, procurement, and fulfillment within the broader supply chain team. Internally, you will partner closely with Customer Experience to investigate product feedback, work with Legal and Regulatory to ensure compliance, and sync with Commercial and Marketing to enable seamless product launches. Externally, you will serve as the hands‑on technical point of contact for our manufacturing partners, co‑packers, independent testing laboratories, and supermarket retail technical teams. You will be the team’s operational expert on quality, with senior technical leadership always available to guide governance, long‑term manufacturing strategy, and complex escalations. Product & Retail Specs: Own finished product/packaging specifications, review artwork for labelling accuracy, and manage retailer technical portals. Allergen Control & Compliance: Own allergen risk assessments across all product lines, validating co‑packer line clearance protocols, clean‑downs, and matrix management to eliminate cross‑contamination risks. Verification & Testing: Oversee lab testing (microbiological, chemical, sensory), shelf‑life studies,



nutritional verification, and Certificates of Analysis (CoA). Launch & Process Automation: Support NPD and market expansion compliance, using digital tools and AI to streamline quality workflows and tracking. Experience reviewing lab data (CoAs, micro testing, shelf‑life studies) and writing product specifications. ~ Understanding of UK/EU allergen labelling laws and practical experience auditing allergen controls and cleaning validation at third‑party manufacturing facilities. ~ Data‑Savvy & Adaptable: Thrives analysing complaint trends and solving quality issues in a fast‑paced scale‑up. ~ Right to Work: Permanent right to work in the UK or EU. ~ Degree or formal apprenticeship in Food Science, Food Technology, or quality auditing. Curiosity and enthusiasm for using AI tools and digital automation to streamline operations and administrative work. Audit‑Ready QMS: ZOE’s quality documentation is current, complete, and easy to navigate. Controlled Suppliers: Closed‑Loop Quality: Quality complaints, NCRs, and CAPAs are tracked, analysed, and resolved quickly to prevent recurrences. Intro Chat with the Talent Team: A high‑energy alignment check to learn about you and share our vision. The Remote Loop: 2 to 4 focused interviews assessing your technical expertise, behavioural approach, and collaboration style. Follow Us On Our Socials LinkedIn | Instagram | TikTok | YouTube | Facebook

📌 Quality & Technical Specialist (España)
🏢 Zoe
📍 España