Job Summary
We are looking for a Technical Engineer based in Spain, responsible for providing local technical support for energy storage products and systems.
This role focuses on hands‑on technical support, covering both pre-sales and after-sales activities, and supporting customers, distributors, and internal teams throughout the project lifecycle.
While the primary market is Spain, the role requires flexibility to travel to other countries when needed for specific projects, trainings, or events.
Key Responsibilities
1. Local Technical Support (Pre-sales & After-sales)
- Provide technical support to customers, distributors, and partners in Spain
- Support both pre-sales and after-sales activities, including system selection, installation guidance, commissioning support, and troubleshooting.
- Assist with on-site and remote technical issue analysis, including coordination with HQ R&D; and engineering teams.
- Collect and organize technical issues and field feedback to improve product performance and documentation.
2. Market & Product Intelligence
- Conduct market research related to local grid requirements, application scenarios, and technical standards in Spain.
- Carry out product surveys and collect customer feedback from real installations.
- Perform competitor analysis from a technical perspective (system architecture, product features, application focus).
- Provide structured feedback to support product localization and optimization for the Spain market.
3. Technical Training & Enablement
- Deliver technical trainings for distributors, installers, EPCs, and internal sales teams.
- Support roadshows, product launches, and technical workshops in Spain.
- Host or support technical webinars, focusing on system design, installation logic, and troubleshooting.
- Prepare and maintain technical training materials, manuals, and presentations.
4. Technical Marketing & Event Support
- Support marketing activities with technical input, including product positioning, ap
📌 Technical Engineer (Madrid)
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📍 Madrid