01 oct
|
Forvis Mazars Performance
|
Barcelona
01 oct
Forvis Mazars Performance
Barcelona
About the role
Forvis Mazars Group SC is an independent member of Forvis Mazars General, a leading global professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, we specialise in audit, tax and advisory services. As part of Forvis Mazars’ strategic initiative to build a centralized Global Payroll service, we support multinational clients across Europe by delivering coordinated payroll and HR administrative services through standardized processes, technology, and centralized governance. This model ensures compliance at both local and international levels while providing clients with accurate, consistent, and centralized reporting from our Center of Excellence (CoE).
Your mission
As a Client Engagement Manager for Global Payroll, you will act as a trusted partner for complex, multinational clients and internal stakeholders, taking end-to-end ownership of the relationship and the delivery of their international mandates, while continuously improving and automating the processes that support them.
Your responsibilities
- Acting as the primary point of contact for multinational clients and participating Forvis Mazars countries.
- Building and maintaining strong relationships with client stakeholders.
- Managing the onboarding and transition of new clients into the Global Payroll model, ensuring alignment between clients, the CoE, and local Forvis Mazars teams.
- Leading the ongoing management of complex, cross-border client engagements.
- Creation and maintenance of dashboards to clearly show progress on client onboarding process, and ongoing client management.
- Proactively identifying, managing, and resolving operational, financial, and coordination issues.
- Monitoring fees, budgets, and profitability, and performing financial and performance analyses of mandates.
- Defining, tracking, and reporting KPIs and service-level metrics with clients and internal stakeholders.
- Organizing and leading reg
📌 Client Engagement Manager – Complex Global Payroll Accounts (Barcelona)
🏢 Forvis Mazars Performance
📍 Barcelona