This is a fixed-term contract position. Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience through effective route planning. As an Area Manager, you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will drive execution and efficiency through data-driven decision-making and analytical problem-solving. Monitor and report on daily and weekly performances.
Deep dive on trends, identify the gaps in performance metrics and take corrective actions.
Create and drive scalable standard work that enables remote support of a complex business area
Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making




The designated shift pattern for this role is on Sundays and Thursdays, from 12:00 to 20:00 CET.
Work a adaptable schedule/shift/work area, including weekends, nights, and/or holidays
Experience defining projects, collecting requirements, designing process solutions
Excellent written and verbal communication skills in English; Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills
Ability to change and adapt as our business grows and you must adapt to changes in management
Direct management experience for employees and their performance
Experience with strong project management skills and the ability to thrive in a fast-paced environment
Experience in English-language communication skills, both written and verbal
Experience with SQL and data visualization tools such as Tableau
Bachelor's or Master's degree in Engineering, Operations, or a related field.
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📌 Responsable Área Laboral (Madrid)
🏢 Amazon
📍 Madrid