Quince is seeking a CX Learning & Development Specialist to join our growing team. This high-impact role delivers onboarding, nesting, and ongoing enablement for our general Customer Care organization, partnering with cross-functional teams to scale training using AI-enabled tools and modern digital formats.
You’ll accelerate agent time-to-proficiency and improve customer experience outcomes through high-quality facilitation, coaching, and diagnostic reinforcement, ensuring readiness across
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📌 Global CX Enablement & Onboarding Specialist (Barcelona)
🏢 Cacheflow
📍 Barcelona
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