Hello!ðð1⁄2At Factorial we're looking for a new Junior Onboarding Specialist for the Spanish Market to help us boost the company to the next level. ðThe Role ðWe are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first point of contact for our customers and help Factorial grow in the Spanish Market. Onboard our new Spanish customers by assisting them via video call and e-mail until Factorial is fully implemented in their organization.
Share improvement points that can help us create the best customer journey and unlock the market.
Your Profileð§Proactivity: you will need to find the best way to ensure your accounts are fully activated and that clients have the best experience implementing FactorialFast Learner: you can quickly become an expert on the software and it's easy for you to keep up-to-date with product updatesProblem-solving mindset: the ability to propose alternative solutions and workarounds to answer unexpected requests from clientsGood sense of analysis: while onboarding our clients,



you will have to understand the specificities of the market and translate this knowledge into information that can be used by the Product team to further improve our solutionA proficient level of Spanish is requiredFluent EnglishPrevious experience as an Onboarding Specialist/Implementation owner or experience in Client Success is a plus.
Knowledge of Human Resources is a plus!
About us ðAt Factorial, we're building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.
With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.
Our Values ð«We own it: We take responsibility for every project. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. High growth, multicultural and friendly environment ðAlan as private health insurance ðoHealthy life with Wellhub (Gyms, pools, outdoor classes) ð§ð1⁄2Save expenses with Cobee ðLanguage classes ðð1⁄2ð«Breakfast in the office and organic fruit ðNora discounts ðFree caffeine and theine Pet Friendly ð

📌 Spanish Speaking Recruiter (Barcelona)
🏢 Factorial Hr
📍 Barcelona