Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment?If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from youAs a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need.TasksWhat you'll be doing- Deliver outstanding customer service while creating a positive customer experience.- Handle customer enquiries via phone, email and other communication channels.- Assist customers with account-related questions,



requests and issue resolution.- Provide accurate information and guide customers through the appropriate processes.- Complete administrative tasks accurately and maintain detailed customer records.- Work closely with colleagues and other departments to ensure the best possible customer experience.- Follow internal procedures, quality standards and data security guidelines where applicable.RequirementsWhat we're looking for- Native-level Dutch (spoken and written).- Good command of English.- A professional working and thinking level.- Customer service experience is an advantage, but not essential—we provide full paid training.- Excellent communication and interpersonal skills.- A customer-focused mindset with strong problem-solving abilities.- Good computer skills and confidence using multiple systems.- Ability to multitask while maintaining a high level of accuracy.- Flexibility to work shifts, including evenings, weekends and public holidays where required.- A posiBenefitsWhat we offer- Competitive gross monthly salary of €1,559.25 - €1,

📌 Dutch Customer Service Agent | Valencia | Hybrid
🏢 NewCo Communications
📍 Valencia