Tomorrowland is expanding its activities to Ibiza and is therefore looking for a hands-on and experienced IT Manager.

ROLE PURPOSE

The IT Manager is responsible for ensuring the reliable, secure and efficient operation of all IT infrastructure and technology systems supporting the new project in Ibiza.

The role combines IT operations, systems management, technology projects, cybersecurity, vendor management and cross-functional support within a premium hospitality and entertainment environment.

The IT Manager will play a key role throughout the pre-opening and operational phases, ensuring that technology effectively supports the business, operational teams and guest experience.

This is not a traditional IT support role. We are looking for a hands-on, proactive and business-oriented technology professional who can combine strong technical knowledge with sound operational judgement.

KEY RESPONSIBILITIES

IT Operations & Infrastructure
- Oversee day-to-day IT operations across the property, ensuring the reliability and availability of networks, Wi-Fi, hardware, telephony,



devices and critical infrastructure.
- Manage IT support, incidents, maintenance, upgrades and technical interventions.
- Maintain IT assets, licences, documentation and operational procedures.
- Ensure IT infrastructure is scalable and fit for the operational needs of the business.

Systems & Technology
- Oversee the implementation, operation and support of key business and hospitality technology systems.
- Coordinate with Tomorrowland HQ and TML Development on ticketing, reservations, CRM and guest-facing technologies.
- Work closely with Finance and HR on payment, finance and people-related systems where applicable.
- Ensure effective integration, connectivity and data flow between systems and platforms.
- Partner with department heads to understand technology needs, resolve operational issues and identify opportunities for improvement.
- Coordinate system testing, documentation, training and

📌 IT Manager (Islas Baleares)
🏢 Tomorrowland
📍 Islas Baleares