Acentecom in Spain is seeking a Lead of Retention to own retention performance across our DTC brands, turning customer behavior and lifecycle data into strategies that increase lifetime value, reduce churn, and drive recurring revenue.This hands-on role covers email, SMS, subscriptions, rebills, winback, and reactivation; you will build scalable processes, collaborate with Creative, CRO, Media, CX, and Payments, and transition retention operations in-house.
📌 Head of Retention (España)
🏢 Acentecom
📍 España
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