Junior Customer Service Representative
We are looking for a Customer Service Representative to join our team in Gdańsk
This is an entry-level opportunity for people who enjoy working with others and want to develop their career in an international environment. In this role, you will support business customers throughout the order-to-invoice process, working closely with Sales, Logistics, and other internal teams. As a Customer Service Representative, you will be responsible for supporting customers and internal stakeholders throughout the entire order lifecycle.
Providing after-sales support to business customers
Monitoring and handling backlog alerts and requested backlog changes
Supporting customer reserved inventory management
Driving on-time delivery performance in line with customer and company goals
This role follows standard business hours, Monday to Friday, with working hours of either 8:00-16:00 or 9:00-17:00. We operate in a hybrid work model, with 2-3 days per week spent in our Gdańsk office.



To ensure a smooth onboarding experience and support your learning and development, the first three months are office-based.
This role could be a great fit if you are starting your professional career or looking to develop your experience in customer service, order management, or sales support.
English at B2 level, both written and spoken
Previous experience in Customer Service, Order Management, Sales Support, or a similar customer-facing role
Good knowledge of MS Office applications
Good knowledge of Microsoft Excel
Polish language skills

Premium Medical Care programme, including a dental package
As Arrow Global Components (AGC), part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is built on long-term partnerships with leading suppliers and customers across the integral technology industry.
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📌 Digital Services (España)
🏢 Arrow Electronics
📍 España