01 oct
|
RPM International
|
Barcelona
01 oct
RPM International
Barcelona
Who We Are
RPM International Inc. is a $7.9 billion multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world.
With more than 17,500 employees and 120 manufacturing facilities across 26 countries, RPM operates across three reportable segments: Consumer, Construction Products and Performance Coatings.
As RPM continues to grow globally, our IT teams play an essential role in connecting our people, enabling our businesses and ensuring employees have the technology they need to work effectively and securely.
Your Mission
As an IT Desktop Support Technician, you will be a key point of contact for RPM employees across South of Europe, combining hands-on technical expertise with a strong customer-service mindset.
Your mission will be to ensure that employees have reliable, secure and effective technology to do their jobs — from their laptops,
mobile devices and Microsoft 365 applications to connectivity, peripherals and local IT services.
But this role goes beyond day-to-day support. You will also contribute to IT projects across Europe, standardisation initiatives, migrations, acquisitions and integrations.
What Impact Will You Have?
You will help keep our South European companies running smoothly while contributing to the continuous improvement and standardization of RPM’s IT environment.
Key Responsabilities:
• Handle, monitor and update IT tickets in ServiceNow, including initial diagnosis, categorization, prioritization and resolution where possible.
• Support joiner, mover and leaver activities, including equipment preparation, handover, access changes, recovery and basic user guidance.
• Build, configure, install and support PCs, laptops, mobile devices and peripherals in line with RPM standards.
• Manage end-use
📌 IT Desktop Support Technician (Barcelona)
🏢 RPM International
📍 Barcelona