Job Title
EMEA PDS JUNIOR TECHNICAL ACCOUNT MANAGER
Job Description Summary
EMEA Project & Development Services (PDS)
PDS is a large and growing service line withing Cushman & Wakefield’s Europe, Middle East & Africa business. Over the past four years we have expanded our coverage and services in areas of project management, building consultancy, interior design, cost and MEP engineering and introduced new commercial models. We are one of the world’s leading real estate services companies and see potential to grow further with prestige clients, new sectors and closer collaboration across other C&W; service lines.
To reflect and fuel this continuing growth, we are adding new positions to the regional Sales & Technical Account Management function. This represents an opportunity to help shape and drive the business and work across a diverse range of clients, market teams and the wider C&W; network.
Job Role and Purpose
The position of Junior Technical Account Manager within the Sales & Technical Account Management Team supports providing Technical Account Management (TAM)
Services for C&W; multi-national clients as a true market differentiator and selling point, delivering Operational excellence with ensuring consistency, standardization and continuous improvements.
Job Description
Core responsibilities
The Junior Technical Account Manager collaborates in building, maintaining and improving relationship with key Client stakeholders, including but not limited to:
• understand Clients’ goals, challenges, preferences and ensure C&W; services are tailored to them,
• ensure that the delivery teams get involved at the right time, proactively support Client needs and generating down the line project business,
• collaborate with various C&W; internal departments to develop strategies that enhance client experience and drive business growth,
• address issues and complaints promptly and effectively.
The Junior Technical Account Manager collaborates in the management, control and