Agoda is seeking an Associate Director, Head of People Services & Help Desk to lead the employee-facing People service delivery model across Tier 1 Help Desk, Tier 0 self-service, and General People Relations Services. You will shape how employees access support, establish service standards, and drive governance across multiple teams. You will lead the People Services & Help Desk and Global People Relations Services, ensuring high‐quality, empathetic support while aligning with policies,
📌 Associate Director, Global People Services (Barcelona)
🏢 Agoda Company Pte.
📍 Barcelona
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