In this role you drive onboarding and ongoing customer success for Signaturit Group, ensuring smooth integration and long-term value realization. You will manage multi-disciplinary projects, align internal teams, and monitor adoption and retention to support growth. Adaptable hybrid work
~ Health Insurance for you and 50% on each kid
~ Lead the implementation of company solutions for new customers, ensuring successful onboarding
~ Analyze and optimize onboarding projects from functional and technical perspectives
~ Coordinate with Sales, Product, Development, and Support to meet milestones
~ Identify and mitigate risks during project execution
~ Build and maintain long-term customer relationships post-onboarding
~ Track success metrics and offer data-driven recommendations




~ Identify upsell opportunities and support retention to reduce churn
~2-3 years in project management, process management, or customer success in SaaS or consulting
~ Bachelor in Business Administration (minimum) (degree could be extended by certifications in Agile/Lean)
~ Fluent in Spanish and English; French a plus
~ Experience with CRM/analytics platforms; familiarity with data-driven reporting
~ Agile, Scrum
~ Process management and visualization software

OnBoarding & Customer Success Manager - barcelona barcelona, catalunya, es

📌 French Speaking (España)
🏢 Signaturit
📍 España